Crime Scene & Forensic Cleaning Melbourne
When police finish their investigation, the cleanup becomes your responsibility. TACT Bio Recovery provides certified crime scene cleaning across Melbourne and regional Victoria. Call us now and we will guide you through every step, from scene release to insurance documentation to full remediation.
IICRC Certified Technicians
Same Day Emergency Response
Complete Discretion Guaranteed
Forensic Cleaning Services
What Crime Scene Cleaning Actually Involves
Crime scene cleaning goes far beyond what standard commercial cleaners can handle. Forensic cleaning is the systematic removal of biohazardous materials, chemical residues, and contamination from a property after a traumatic event.
Blood and bodily fluids seep into carpet underlay, penetrate timber subfloors, wick up plasterboard walls, and settle into concrete pores. Effective remediation means identifying and removing all contaminated materials, not just what is visible.
Specialist Techniques
Odour, Chemical Residue & Subsurface Contamination
After police complete their investigation, they often leave behind fingerprint dust, luminol residue, and evidence-marking materials. These require specialist removal techniques, particularly on porous surfaces. Odour is one of the most persistent challenges. We use a three-stage approach: enzymatic cleaners, ozone treatment, and thermal fogging.
- Blood, bodily fluid, and tissue removal from all surfaces
- Contaminated material removal: carpet, underlay, plasterboard
- Fingerprint dust and chemical residue cleanup
- Enzymatic treatment, ozone, and thermal fogging
- Regulated biohazardous waste disposal
- ATP testing to verify decontamination
- Air quality assessment and clearance verification
- Property restoration to safe occupancy standard
Your Rights & Responsibilities
Who Is Responsible for Crime Scene Cleanup in Victoria?
Police do not clean up after a crime scene. Victoria Police investigate, collect evidence, and release the scene. Once they leave, the property is handed back exactly as it is.
The property owner or occupier is responsible for cleanup. For rental properties, the landlord or property manager organises remediation. In strata properties, responsibility depends on whether the incident occurred in a private lot or common property.
Insurance & Financial Assistance
Insurance Typically Covers Crime Scene Cleaning
Standard home and contents policies, landlord insurance, and strata insurance generally include cover for forensic remediation. We provide full documentation, itemised invoices, and photographic evidence formatted for insurance claims.
We liaise directly with your insurer so you do not have to manage the paperwork yourself. Financial assistance may also be available through the Victorian Victims of Crime Commissioner for costs associated with violent crimes.
- Full documentation for insurance claims
- Direct insurer liaison on your behalf
- Victims of Crime financial assistance guidance
Our Scope of Work
Types of Crime Scenes and Trauma Scenes We Clean
Every scene is different. We have handled every type of forensic and trauma cleanup scenario across Melbourne and regional Victoria over the past decade, from a contained blood spill in a single room to complex multi-room scenes involving advanced decomposition.
- Homicide and violent crime scenes
- Unattended death cleanup, including advanced decomposition
- Suicide scene remediation
- Accidental death
- Assault and domestic violence scenes
- Industrial and workplace fatalities
- Clandestine drug laboratory decontamination
- Blood spills and bodily fluid contamination
- Vehicle trauma and accident scenes
- Fingerprint dust and chemical residue cleanup after police investigation
Our Process
What Happens When You Call TACT
1
You Call Us
Phone or online form, any time. We will ask about the situation and give you immediate guidance on what to do next. There is no obligation and no pressure.
2
Police Release the Scene
We cannot enter until authorities release the property. We coordinate timing directly with Victoria Police and the coroner so we are ready the moment the scene is cleared.
3
Site Assessment & Fixed-Price Quote
We attend the property, assess contamination levels, and provide a detailed fixed-price quote. No hourly rates, no surprise charges. The price we quote is the price you pay.
4
Certified Remediation & Clearance
Our IICRC-certified team completes the work: containment, removal, decontamination, disposal, odour treatment, and verification testing. We provide full documentation for your insurer.
Pricing
How Much Does Crime Scene Cleaning Cost?
Costs typically range from $3,000 to $25,000 depending on the complexity of the scene. We provide a fixed price based on the actual scope of work. No hourly rates, no surprise charges.
Most home and contents insurance policies cover crime scene cleaning. Your out-of-pocket cost may be limited to your excess. We handle all insurer documentation and can submit the claim on your behalf.
- Small contained scenes: $3,000 to $6,000
- Moderate scenes with odour treatment: $6,000 to $12,000
- Complex multi-room scenes: $12,000+
- Fixed-price quotes with no hidden charges
Health & Safety
Why You Need a Certified Forensic Cleaner
Crime scenes are biohazard environments. Hepatitis B can survive on dried surfaces for up to seven days. Hepatitis C remains viable for up to six weeks. Household cleaning products cannot address these risks.
Decomposition produces toxic compounds that cause respiratory illness. A room that looks clean can still be severely contaminated beneath the surface.
Compliance & Certification
IICRC Licensed and Certified
Improper cleaning can fix proteins into porous materials, making them harder to remove. Scrubbing without proper containment spreads contamination to previously unaffected areas.
In Victoria, biohazardous waste must be packaged, labelled, transported, and disposed of through licensed facilities with full chain-of-custody documentation.
- IICRC certified technicians with annual refresher training
- Fully insured for every job
- Licensed biohazardous waste transport and disposal
- Chain-of-custody documentation provided
FAQs
Common Questions About Crime Scene Cleaning in Melbourne
Same day for emergencies. Once police release the scene, we can typically be on-site within 2 to 4 hours across metro Melbourne. For regional Victoria, we aim for same-day attendance and can usually arrive within 4 to 6 hours depending on location.
Costs range from $3,000 for a small, contained scene to $25,000 or more for complex multi-room situations involving decomposition. We provide a fixed-price quote after an on-site assessment, so you know exactly what to expect before any work begins. There are no hourly rates and no hidden charges.
In most cases, yes. Home and contents insurance, landlord insurance, and strata policies typically cover forensic cleaning as part of property damage or trauma event provisions. We provide detailed documentation formatted for insurance claims and can liaise directly with your insurer to manage the entire process.
In Victoria, the property owner or occupier is responsible once police release the scene. Victoria Police investigate and collect evidence but do not clean the property afterwards. For rental properties, the landlord is typically responsible.
Yes. We work alongside Victoria Police and the Coroner's Court of Victoria regularly. We cannot enter a scene until it has been officially released by investigating authorities, and we coordinate timing and access directly with them.
No. We use unmarked vehicles and our technicians wear plain clothing with no company branding visible during on-site work. All equipment is transported in sealed, unmarked containers.
No. Crime scenes contain biohazardous materials including blood, bodily fluids, and potentially airborne pathogens. Entering without proper PPE risks exposure to serious infections including Hepatitis B and Hepatitis C. Stay out of the affected area until professional remediation is complete.
The industry standard in Australia is IICRC certification in biohazard remediation, carried out to the ANSI/IICRC S540 Standard for Trauma and Crime Scene Cleanup. You should also confirm the company carries appropriate insurance and follows Victorian regulations for clinical waste transport and disposal. All TACT technicians hold current IICRC certification and we are fully insured.
Need Crime Scene Cleaning in Melbourne?
We understand this is a difficult time. Call us to talk through your situation. We will explain what is involved, coordinate with authorities and insurers, and handle everything so you don't have to. No obligation and no judgement.
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Tell us about your situation and we will get back to you within 2 hours during business hours.
Melbourne, Victoria (all VIC)
Same-day emergency response